The U.S. economy is undergoing a fundamental
transformation at the dawn of the new millennium.
Revolutionary technological advances -- powerful
personal computers, high-speed telecommunications,
and the Internet -- are helping to create a market environment
variously labeled the "information economy,"
"network economy," "digital economy," "knowledge
economy," and the "risk society." Together, the whole
package is often simply referred to as the "New
Economy."
The story of how businesses are changing in today's
economy has been retold so often that it has become
something of a cliche: The new rules of the game require
speed, flexibility, and innovation. New, rapidly growing
companies are selling to global markets almost from
their inception, and established companies are forced to
reinvent operations to stay competitive. This is the part
of the New Economy that was born in Steve Jobs and
Steve Wozniak's garage, at Bell Labs, Xerox PARC, and
in the trunk of Michael Dell's car. It is Silicon Valley,
Netscape, Yahoo!, and the next Big Thing. And, of
course, it is Microsoft, with a market capitalization now
second only to General Electric's.
But the New Economy is about more than high technology
and frenetic action at the cutting edge. Most firms
today are organizing work around technology, not just
the companies actually producing it. The New Economy
is a metal casting firm in Pittsburgh using computer-aided
manufacturing technology to cut costs, save energy,
and reduce waste. It is a farmer in Nebraska sowing
genetically altered seeds and driving a tractor with a
global satellite positioning system. It is an insurance
company in Iowa using software to flatten managerial
hierarchies and give its workers broader responsibilities
and autonomy. It is a textile firm in Georgia using the Internet
to take orders from customers worldwide.
The New Economy is also as much about new organizational
models as it is about new technologies. It is the
Miller brewery in Trenton, Ohio, producing 50 percent
more beer per worker than the company's next-most-productive
facility. It can do so, in part, because a lean,
13-member crew has been trained to work in teams to
handle the overnight shift without oversight.
Yet while the social and political implications of the
New Economy are vast, our system for tracking economic
progress -- the set of indicators we use as a gauge --
has not kept pace. Our statistical system was essentially
established to measure a stable economy with most of
the output in agricultural and manufactured goods.
Until the Great Depression, economic indicators were
often measures of natural resources and commodity production.
After the New Deal, our economic indicators
began to focus on monetary measures related to managing
the business cycle. For example, the first 15 pages of
the Congressional Joint Economic Committee's monthly
"Economic Indicators" are devoted to these sorts of measures.
It is not until the 16th page that the report gets to
arguably the most important indicator of economic well-being:
productivity.
The Progressive Policy Institute recently compiled a
"New Economy Index" -- a new set of indicators to try
to illustrate what's actually new about the New
Economy. Gathered from existing public and private
data, it illustrates fundamental structural changes in the
U.S. economy, shows what those changes mean in the
lives of working Americans, and measures the nation's
progress in several key foundation areas for future economic
growth.
In one respect, beyond technological and organizational
advances, there's nothing particularly new about the
New Economy. We still work at jobs for a living, and we
still buy, sell, and trade products and services just as we
always have. Nonetheless, the key rules of the economy
are changing, from the way we organize production, to
our patterns of trade, to the way organizations deliver
value to consumers.
Specifically, the data in the New Economy Index
show four areas of structural change: industrial and occupational
change; increasing levels of competition and
economic dynamism; the progress of the information
technology revolution; and globalization.
The global economic crisis that began in Asia in 1997
has caused growing concern that the trend toward globalization
may in fact be a harbinger of financial chaos.
But while globalization does make it more likely that
business cycles will be worldwide in scale, the current
problems in Asia and elsewhere are not endemic to the
New Economy. In fact, one basic reason for the Asian
economic crisis is that Asian economies have not fully
adapted their economic institutions, business practices,
and policies to the imperatives of the New Economy. In
Japan, for example, slow growth in the service sector has
hindered overall economic growth. Failure to dismantle
barriers to imports and foreign direct investment, along
with low levels of entrepreneurship, have limited competition.
In turn, corporate and financial restructuring
have been insufficiently encouraged. Moreover, low levels
of investment in information technology have retarded
the transition to a more digital economy and slowed
the overall pace of change.
The fallout of the economic crisis, while painful in the
short term, could eventually yield constructive change.
The turbulence pressures governments to establish New
Economy policy frameworks, industries to embrace new
business practices, and societies to adopt new attitudes.
One key to the United States' recent strong economic
performance is our willingness to embrace change. Nearly
three quarters of all net new U.S. jobs are being created
by 350,000 new fast-growing "gazelle" firms-- companies
with sales growth of at least 20 percent per year for
four straight years. Almost a third of all jobs are now in
flux, either being born or dying, added or subtracted
every year. This churning of the economy is spurred not
only by new technology but also by increasing competition,
a trend partly a product of increasing globalization.
Between 1970 and 1997, U.S. imports and exports grew
three and a half times faster than GDP in 1992 dollars.
Occupational change is another striking structural
characteristic of the New Economy. Between 1969 and
1995, virtually all the jobs lost in the production or distribution
of goods have been replaced by jobs in offices.
Today, almost 93 million American workers-- amounting
to 80 percent of all jobs -- do not spend their days
making things. Instead, they move things, process or
generate information, or provide services to people.
Is all of this turbulence, change, and complexity temporary
-- simply the byproduct of transitioning from the
Industrial Age to the Information Era? Or are these intrinsic
and permanent aspects of the New Economy? We
believe that the latter is true and that the challenge now
is to learn how to manage and govern in an era of sustained
and constant innovation and adaptation.
Some see the emerging New Economy as disruptive
and threatening. Others celebrate it uncritically, ignoring
the social strains it creates and rejecting any role for government.
We subscribe to a third view, one embracing the
inherent new possibilities born of unleashed entrepreneurial
energy for technological and economic progress,
while supporting policies that foster growth and innovation
and equip all Americans with the tools they need to
succeed. The New Economy is not an end in itself but the
means to advance larger progressive goals: new economic
opportunities and higher living standards, more individual
choice and freedom, greater dignity and autonomy
for working Americans, stronger communities, and
wider citizen participation in public life.
Though the foundations for the New Economy are in
place, widespread benefits haven't yet been realized.
Despite job growth, low unemployment, and other notable
signs of economic progress -- and despite gushing
press accounts of fabulous new wealth and opportunities
-- a central paradox of the emerging New Economy
is that the 1980s and 1990s have seen productivity and
per capita GDP growth rates languish in the 1.25 percent
range, while income inequality has grown. Our challenge
is to create a progressive economic policy frame-work
to encourage a new era of higher growth, while
promoting and enabling a broad-based prosperity to
produce the widest possible winners' circle.
Old economic policy, shaped by the Great Depression,
largely focused on creating jobs, controlling inflation,
and managing the business cycle. The New Economy
raises new concerns. Technology, as well as a highly
competent Federal Reserve policy, may have lessened
the importance and severity of the domestic business
cycle. We have shown that we can create jobs -- more
than nine million of them in the first five years of the
Clinton administration. And as is generally agreed, increased
competition and technology in the new global
economy reduce the risk of inflation. The real challenge
of economic policy now is to support and foster continued
adaptation, including policies leading to a fully digital
economy characterized by continuous high levels of
innovation and a highly educated and skilled workforce.
The nascent transformation to a digital economy, where
an increasing share of economic value is a product of
electronic means, potentially ushers in a new period of
sustained higher productivity and wage growth in
America. Most of the indicators of the transformation to
a digital economy forecast steady progress. Computing
and telecommunications costs have been falling dramatically,
and the U.S. Internet economy is projected to be
worth $350 billion by 2001 (when nearly 40 percent of
U.S. households are projected to be online). But realizing
the digital economy's potential will depend in part on
regulatory, tax, and procurement policies -- at all levels
of government -- aimed first at fostering and not hindering
this transformation. Government also clearly
plays a role in spurring the transformation by encouraging
the electronic delivery of public services, though it
has taken little more than baby steps in the right direction
at this point.
New Economy economists have focused on knowledge,
technology, and learning as keys to economic
growth and have begun to focus on how policy can actually
affect innovation. Investments to develop and commercialize
research and technology play a major role in
increased standards of living for Americans. However,
indicators of innovation and investment suggest cause
for concern. In the last five years, federal support for
both basic and applied research has fallen precipitously.
Industry investment in basic research has also declined.
Similarly, over the last decade the stock of machinery
and equipment that American workers use to be productive
has fallen as a share of GDP.
Education is another economic foundation area showing
a lack of sufficient progress. Corporate expenditures
on employee training have fallen in the 1990s as a share
of GDP. Meanwhile, K-12 performance has simply failed
to keep up with the pressing need for a skilled workforce,
in spite of continued increases in education spending.
We need policies to ensure that American
companies have the skilled workers they need to be productive
-- and that American workers have the skills to
navigate, adapt, and prosper in the New Economy.
The New Economy puts a premium on what Nobel
Laureate economist Douglas North calls "adaptive efficiency"
-- the ability of institutions to innovate, continuously
learn, and productively change. In the old economy,
fixed assets, financing, and labor were principal
sources of competitive advantage for firms. But now, as
markets fragment, technology accelerates, and competition
comes from unexpected places, learning, creativity,
and adaptation are becoming the principal sources of
competitive advantage in many industries. Enabling
constant innovation has become the goal of any organization
committed to prospering and should also become
the goal of public policy in the New Economy.
A progressive innovation-oriented policy framework
for the New Economy should rest on four pillars:
Investing in new economic foundations, specifically
education, training, and scientific and technological research.
Creating an open and flexible regulatory and trade
regime to support growth and innovation, including policies
supporting the information technology revolution.
Developing policies to give American workers the
tools to navigate, adapt, and prosper in a continually
changing economic environment.
Reinventing and digitizing government to make it
fast, responsive, and flexible.
If we are to ask workers to take the risks inherent in
embracing the New Economy, we must equip them with
tools that allow them to prosper and cope with change
and uncertainty. If we fail to invest in a knowledge infrastructure
-- world-class education, training, science, and
technology -- our enterprises will not have the skilled
workers and cutting-edge tools they need to grow and
create well-paying jobs. And if Industrial Age government
does not transform itself into Information Age
government, it will become an inefficient, anachronistic
institution, impeding rather than advancing progress.